What to do if you cannot access a web page on the Internet


If other people can access the web from their devices, it is most likely that you have a problem with your connection or with the computer.

The vast majority of people rely on the Internet for information, communication, and entertainment. However, there are times when we may run into problems when trying to access a particular website.

If you’re trying to access a web page and it doesn’t load (even though other people can access it from their device) there may be a reason. If the web page has fallen, you will not be able to do absolutely anything. On the other hand, if other people can access the web from their devices, it is most likely that you have a problem with your connection or with the computer. Therefore, it is essential that you perform an antivirus scan and check your browser settings . Below we give you some guidelines so that you can access a website on the Internet.

Try a different device

Try loading the web page on a mobile phone or another computer. If the page opens on another device, the problem is with your computer. On the other hand, if the web does not load on another device, the problem is in the network or in the website itself.

Also, if the web page does not load on any device , regardless of the network you are connected to, the website is most likely down. First of all, make sure you have a stable and working internet connection. If you definitely cannot access any website, the problem may be with your Internet connection.

Use a different browser

You could have some incorrectly configured settings in your browser. So you should try a different browser to see if it can load the web . Also, if you’re using your computer’s default browser and don’t have another one installed, you could install a free browser like Firefox or Chrome .

Clear cache and cookies

The browser stores temporary files and cookies to improve the browsing experience. However, an outdated cache or damaged cookies can prevent a website from loading. It’s time to clean both. To clear your browser’s cache and cookies, you’ll need to follow the specific instructions for each browser (for example, Chrome, Firefox, Safari, or Edge).

Disable browser addons

Browser extensions or addons can sometimes interfere with the functionality of a web page. Try disabling browser extensions temporarily to see if this resolves the issue. If so, you can enable them one by one to identify which one is giving you trouble browsing.

Temporarily disable antivirus

Your antivirus may be blocking certain websites. Try disabling it and then reload the site. Of course, you’ll need to make sure to re-enable your antivirus once you’ve checked.

Also, your antivirus could warn you that the web page is not safe. In such a case, it would be better if you reconsider not accessing the web.

restart your router

It is also possible that your modem or router is interrupting traffic to certain websites. Thus, resetting these devices could allow you to access the website . Unplug the power cables from the modem and router and wait several minutes.

Then plug the modem back in and wait for it to light up completely. Then plug the router back in and wait for it to light up. If you followed the steps correctly, the website should load normally.

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